FMG Release Highlights
Exclusively for Home Office Staff
Latest Releases
FMG updates this section monthly to share some of the more significant releases and enhancements you may enjoy learning about.
Improving Email Deliverability with Updated Default Sending Settings - 1/15/26
To improve email deliverability, we’ve updated default email settings for FMG users who have not yet completed the recommended SPF Verification process. These changes were made to adhere to stricter spam protection standards set by major email providers, including Gmail, Yahoo, and AOL. Please note that this update does not change our recommendation that accounts verify their domain for email sending. Verifying the email domain enhances email deliverability and helps with consistency in branding. Learn more in our help article: SPF Verification for Email Delivery.
What's Changed?
- Before the update, the email appeared to come from one domain, but it was actually sent through FMG’s sending infrastructure. Even though the email was legitimate, this mismatch made it harder for providers like Gmail and Yahoo to trust the message, thereby increasing the likelihood that it would be sent to spam.
- Now, the visible “From” address matches the actual sending domain, allowing email providers to verify the sender immediately and thereby significantly improving the chances that emails reach recipients’ inboxes.
- Replies still go directly to the user’s primary email address, and no action is required for users who have already verified their domain.
What Users Will See:
Users who have not completed the SPF Verification process will notice changes in the "From" email address:
- The "From" email will now align with the "Sender" domain.
- The “From” address will no longer display the user’s primary email address and will instead reflect FMG’s default sending format.
Before Example:

Example of NEW Formatting now live:

Key Benefits:
- Improved Deliverability: Aligning domains is a critical element of DMARC compliance, which major email providers use to verify the legitimacy of a sender.
- Enhanced Security: This change helps protect against email spoofing and phishing attacks, ensuring the integrity of users’ important communications.
- Stronger Sending Reputation: By meeting stricter industry standards, we strengthen the overall sending reputation of the platform for all users.
- Minimized Friction: For users without their own domains, this automated alignment ensures their emails reach recipients without requiring complex technical setup.
Common Questions:
Will users who have already completed the SPF Verification process be affected? No, users who have already verified their custom domains will not see any changes to their email configuration.
Will this update change the user’s reply-to email address? The "Reply-To" address will remain the user’s primary email address, ensuring all client responses are still directed to the intended recipient.
What did email addresses look like previously for unverified user? These unverified accounts experienced a domain misalignment where the "From" address (e.g., username@customdomain.com) did not match the "Sender" domain (email01.fmgsuite.com).
What is DMARC alignment, and why is it important? DMARC (Domain-based Message Authentication, Reporting, and Conformance) is a protocol that ensures the domain in the "From" header matches the domain used for SPF or DKIM authentication. Alignment is crucial for preventing spoofing and improving the likelihood that emails reach the inbox rather than the spam folder.
Why do users’ campaign emails now show a different "From" address? This change was implemented to comply with stricter spam protections from providers like Gmail, Yahoo, and AOL. By adjusting the sender to align with these requirements, we help ensure users’ timely communications reach their customers.
What if users want their emails to come directly from their custom domain? We still strongly recommend that users verify their custom domains for optimal deliverability and branding. Users can do this by following the SPF Verification process within their account settings.
More information: SPF Verification for Email Delivery.
Publisher Admin: Updated Menu Order & Standardized Footer Contact Information - 1/15/26
The Publisher Admin experience has been updated to streamline content creation workflows and ensure consistent routing of support inquiries. The “Publish” navigation has been reorganized to reflect a logical publishing flow, and all Publisher footers now display standardized Home Office Support contact information.
What's Changed?
Updated “Publish” Menu Order
To better reflect how content is typically created and distributed, the “Publish” menu has been reordered to prioritize high-frequency marketing activities and group related content types together.
The optimized "Publish" menu order is as follows:
- Emails
- Email Sequences
- Social Posts
- Social Sequences
- Downloadables
- Web Content
- Syndicated Pages
- Blog Posts
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Standardized Publisher Footer Contact Info
All Publisher footers have been updated to the Home Office Support contact information, ensuring that questions are routed correctly from the start and resolved more efficiently.
homeofficesupport@fmgsuite.com
Common Questions:
Has the publisher user’s permissions changed with this update? No. User permissions and role-based visibility remain unchanged. While the order of items in the “Publish” menu has been updated, existing role-based access still applies. If certain content types are restricted for a user’s role, those items will remain hidden, and the remaining options will appear in the new standardized order.Why did the order of the "Publish" menu change? We reorganized the menu to better reflect the natural content creation and publishing process. By grouping similar items (like Emails and Social) together at the top, we help users find what they need more efficiently, reducing the time spent navigating the side menu.
How does the footer change affect publisher users' support experience? The updated contact information will ensure Publisher users are able to contact Home Office Support directly. This helps reduce misrouted requests and ensures Publisher-specific questions are handled by the appropriate support team from the start.
New Spanish-language Automated Content - Coming Soon!
Marketing Suite Premium users now have Spanish-language automated content through the new Spanish Premium Agency. This update directly addresses the growing demand for multilingual resources and provides a broader range of content for users. With this update, users can streamline their communication efforts and eliminate the need for manual translations. This update includes translations of the Monthly Market Insights (MMI) and Quarterly Market Insights (QMI), as well as limited holiday messages. Compliance admins must approve Spanish content when it is scheduled, either manually or automatically, for it to be sent successfully. Home offices can opt out of the Spanish Premium Agency, ultimately hiding it from their subscribers. If you would like to opt out, reach out to support at homeofficesupport@fmgsuite.com.
What's Changing?
Users can now utilize new automated marketing emails and holiday messages in Spanish, available under the "Automated Marketing" tab in the "Spanish" category.
Automations Available in Spanish:
- Monthly Market Insights (MMI) and Quarterly Market Insights (QMI)
- Five holidays:
- Memorial Day
- Independence Day
- Thanksgiving
- Happy Holidays
- New Year's Day
Key Benefits:
- Enhanced Engagement: Connect more effectively with Spanish-speaking clients through tailored content.
- Efficiency: Reduce the time spent on creating custom Spanish content.
- Broad Reach: Expand your market outreach by catering to a multilingual audience.

Common Questions:
How do users find Spanish content? Spanish content is available as Automated Marketing emails and standalone emails in the Content Library. Here’s how to locate Spanish content in these places:- Automated Marketing: In a user's FMG account, navigate to the “Automated Marketing” tab located in the left menu. Then, search “Spanish” in the search bar to quickly find all the Spanish automations.
- Content Library: To locate the Spanish automations as standalone emails in the Content Library, apply the “FMG: Premium Spanish” author filter to see all Spanish content.
- These emails are typically viewable in the Content Library one day before they are scheduled to be sent via automation.
Can users edit the Spanish content before it is sent? Yes. Once the Spanish campaign email is available in their Content Library as a standalone email, they can open it in the Email Builder to customize the content and send it manually, rather than using the automated campaign. Please remember that compliance teams must approve the content before it is sent, and ensure the automated version is turned off to prevent duplicate messages.
Is the automated Spanish version of Monthly Market Insights sent at a different time than the English version? The Spanish MMI automated emails are typically sent a few days apart, allowing us time to translate the English version into Spanish. Edits to the English MMI are made up until it’s published, and the final version will be translated into Spanish accordingly.
Does the subscriber email disclosure automatically translate to Spanish when using Spanish automations? Disclosures specific to each content piece are translated and included in the Spanish email content. However, there is no way to automatically switch the subscriber email disclosure from its usual English version to a Spanish version.
When Spanish content is available for compliance review, does it appear in Spanish? What if we don’t have a Spanish speaker in our compliance department? Yes, the Spanish campaigns appear in Spanish for compliance review, including the translated disclosures. If your compliance team does not have a Spanish speaker, it is recommended to double-check the English version of the automation. The Spanish MMI/QMI emails will be the same report and details in an email format, without the video.
Removing Contacts from Scheduled Emails - Available 12/8/25
Marketing Suite users can now easily remove individual contacts from emails that are scheduled or in review—directly from the Email > Sent and Scheduled page in their FMG admin. This enhancement is based directly on user feedback and eliminates the need for the previous, multi-step workaround. With this update, users can exclude a contact from an upcoming standalone email without adjusting group membership or modifying their contact record. Note: This update does not apply to Automated Marketing emails.
What's Changing?
Users can now remove an individual contact from a scheduled email send without having to edit the entire audience group. This option is available in the detailed view of any email with a status of 'Scheduled' or 'In Review'.
To remove a contact from an upcoming scheduled email:
- Go to Email > Sent and Scheduled and locate an email marked Scheduled or In Review.
- Click the email title to open the detailed view and recipient list.
- Find the contact you want to remove.
- In that contact’s row, open the Actions dropdown and select Remove from Send.
- Confirm your selection in the modal dialog that appears.
This action affects only the selected scheduled email and does not impact group membership or the contact record.
Key Benefits:
- More control: Users can selectively remove recipients without modifying groups or audience selections.
- Time-Saving: Eliminates the need to edit groups, reschedule emails, or re-add contacts afterward.
- Error Reduction: Decreases the likelihood of accidental sends, particularly in large group distributions.

Common Questions:
Can users remove individual contacts from an upcoming scheduled automated email? No, this feature is not available for automated emails. It applies only to emails with "Scheduled" or "In Review" statuses.
Will removing a contact from a scheduled email also remove them from the group? No, the contact will remain in their original groups and contact lists.
Can this action be reversed after it is removed? Not directly. You would need to reschedule the email to include the contact again.
Is there a time limit for removing a contact for a scheduled email? Yes, you can only remove a contact up to 24 hours before the email is set to be sent.
Can users remove a contact from an email sequence? Yes, however, this action will not remove the contact from all scheduled emails in the email sequence. The contact would need to be manually removed from each individual email in the sequence.
Website Update: Mobile Phone Number Support for Team Member Profiles - Available 11/20/25
We’ve updated the Website Team Member editor to support both office and mobile phone numbers—along with a new “voice-only” option that helps Home Offices manage texting restrictions for all website subscribers. This enhancement gives advisors more flexibility while maintaining compliance oversight.
What Advisors Can Do:
We’ve enhanced the Team Member website editor to support two distinct phone fields: Office Phone and Mobile Phone, with an optional “voice-only” flag for mobile numbers to address compliance concerns around text messaging.
Key Benefits:
This update modernizes the contact display on advisor websites, providing clearer controls for Home Offices that restrict texting.
Change Overview:
This update includes several enhancements to the Website > Team Member editor:
- The existing "Phone" field has been relabeled "Office Phone."
- A new "Mobile Phone" field has been added.
- Team Members can now flag their mobile number as “Voice only,” which discourages website visitors from sending text messages, as a visible mobile number may otherwise be interpreted as text-enabled.
- vCard downloads for Team Members now includes the new mobile phone field. If "Voice only" is checked, the vCard will display the number as "voice only.”
How It Works:
- When editing or adding Team Member profiles on the Website > Team Member page, users can see "Office Phone" and "Mobile Phone" fields.
Team Member Editor Example:

2. For mobile numbers, there’s a checkbox to mark the number as "voice only", which is displayed on the website and vCard outputs.
Website Team Member “Read More” View Example:

3. After making edits, users must publish their changes for compliance review. Compliance can reject changes when necessary.
Common Questions:
Can users now have both their office and mobile numbers listed on a team member profile? Yes! The platform now supports distinct fields for office and mobile phone numbers. Follow the steps in this help article to add mobile numbers to Team Members: How to Add and Manage Team Members on Your Website.
Is this update configurable per program? No, this update is global for all website subscribers, and users are able to flag mobile phone numbers as “voice-only.” Compliance can reject Team Member profiles that do not meet compliance requirements.
Marketing Suite | Calendar View on Marketing Calendar - 11/4/2025
FMG users (advisors) now have a new Calendar View in their Marketing Calendar. This top-requested enhancement streamlines the process for advisors to plan, visualize, and schedule their marketing campaigns. This update is designed to provide advisors with a clearer, more intuitive way to plan and schedule marketing activities, making it easier to identify gaps, balance messaging throughout the month, and take action more quickly. All Marketing Suite users can now see this automatically in their calendar view.
What's Changing?
The Marketing Calendar now features two views:
- Calendar View (New): A visual, interactive layout lets users plan their marketing at a glance.
- List View (Existing): The familiar, detailed list remains available below the calendar.
Users can toggle between views seamlessly, without losing functionality or disrupting workflows.
Key Benefits:
- Simplified Planning: Advisors can visually map out campaigns, spot scheduling gaps, and balance content across the month at a glance.
- Stronger Marketing Consistency: Clearer visibility into timing helps ensure even distribution of communications—supporting firm-wide marketing strategies.
- Faster Execution: Advisors can click any date to add or review content in seconds, reducing friction and support needs.
- No Configuration Required: The feature is automatically available to all users with no setup, training, or compliance changes needed.
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Common Questions:
Will this change affect the Marketing Calendar view on the Mobile App? We are not updating the Mobile App Marketing Calendar with the Calendar View at this time.
Can users select to see only the Calendar View or just the List View? Both views are always visible; there is currently no option to hide either one.
Will this change affect how users' content is sent or reviewed? No, this is a visual and usability update only. All sending, reviewing, and compliance workflows will remain unchanged.
How do users add new content to an empty date? Simply click the “Add content” link on any empty date to schedule new items from users' Content Library quickly.
Looking for Customer-Facing Release Updates?
Check out our Suite New Releases page linked below.
Tip: You can always find the link to this page on the main page of our Knowledge Center (upper right > New Releases).

